Big Pixel Community CIC
https://www.bigpixel.org.uk
Last updated: 16 May 2026
Table of Contents
1. Introduction
2. What Personal Data We Collect
3. How We Collect Your Data
4. Why We Collect Your Data — Legal Basis
5. Third-Party Services
6. Cookies
7. Data Retention
8. Your Data Protection Rights
9. International Data Transfers
10. How to Contact Us
11. How to Complain
12. Changes to This Policy
1. Introduction
Welcome to Big Pixel Community CIC's privacy policy.
Big Pixel Community CIC (Charity) respects your privacy and is committed to protecting your personal data. This privacy policy tells you how we look after your personal data when you visit our website at https://www.bigpixel.org.uk and tells you about your privacy rights and how the law protects you.
This policy is provided in a layered format so you can navigate to the specific areas set out below. It is important that you read this privacy policy together with any other privacy notices we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data.
Big Pixel Community CIC is the controller and responsible for your personal data (referred to as "we", "us", or "our" in this privacy policy).
Important: This policy is aligned with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Personal Data We Collect
We may collect, use, store, and transfer the following kinds of personal data about you:
Personal identification information: This includes your name, email address, phone number, and postal address.
Cookies and tracking data: This includes session identifiers, tracking pixels, and similar technologies that help us understand how you use our website.
Device and browser information: This includes your browser type and version, operating system, screen resolution, device type, and unique device identifiers.
3. How We Collect Your Data
We collect data about you through a variety of methods including:
- Contact forms: When you fill in an enquiry or contact form on our website
- Cookies: Through cookies and similar tracking technologies placed on your browser
- Newsletter signup: When you subscribe to our email newsletter or marketing communications
- Account registration: When you create an account or register on our website
- Analytics tools: Automatically through website analytics software when you browse our site
4. Why We Collect Your Data — Legal Basis
Under the UK GDPR, we must have a valid legal basis for processing your personal data. We rely on the following legal bases:
Consent — Where you have given us clear consent to process your personal data for a specific purpose. You can withdraw your consent at any time.
Contract — Where the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
Legitimate interests — Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests.
Legal obligation — Where the processing is necessary for us to comply with the law (not including contractual obligations).
5. Third-Party Services
We do not currently share your personal data with third-party service providers for processing. If this changes in the future, we will update this policy accordingly.
6. Cookies
Our website uses cookies and similar tracking technologies. Cookies are small text files placed on your device that help us provide and improve our services.
For full details about the cookies we use and the purposes for which we use them, please see our separate Cookie Policy.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
7. Data Retention
We will retain your personal data for a period of 2 years from the date of collection, or for as long as is necessary to fulfil the purposes outlined in this policy, whichever is shorter. After this period, your data will be securely deleted or anonymised.
We have appropriate technical and organisational measures in place to ensure that your personal data is treated securely, and we review our data retention practices regularly.
8. Your Data Protection Rights
Under UK data protection law, you have the following rights:
Your right of access — You have the right to ask us for copies of your personal information. This right always applies, though there are some exemptions, which means you may not always receive all the information we process.
Your right to rectification — You have the right to ask us to correct personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure — You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing — You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to data portability — You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. This right only applies to information you have provided to us.
Your right to object to processing — You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
Rights related to automated decision making and profiling — You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
9. International Data Transfers
Big Pixel Community CIC may transfer your personal data to countries outside the United Kingdom. Where we do so, we ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection law.
These safeguards may include:
- Transferring data to countries that the UK government has deemed to provide an adequate level of data protection
- Using specific contracts approved for use in the UK (known as International Data Transfer Agreements or the UK Addendum to the EU Standard Contractual Clauses) with our service providers
- Other legally approved transfer mechanisms
If you would like further information about the specific mechanisms used by us when transferring your personal data outside the UK, please contact us using the details provided below.
10. How to Contact Us
If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email: privacy@bigpixel.org.uk
Data Protection Officer: dpo@bigpixel.org.uk
Website: https://www.bigpixel.org.uk
11. How to Complain
If you wish to make a complaint about how we handle your personal data, you can contact us using the details above and we will investigate your concern.
You also have the right to lodge a complaint with the UK's supervisory authority for data protection:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk
We would appreciate the opportunity to resolve any issues before you approach the ICO, so please contact us in the first instance.
12. Changes to This Policy
We keep this privacy policy under regular review and will place any updates on this page. This privacy policy was last updated on 16 May 2026.
If we make significant changes to this policy, we will take steps to inform you, for example by placing a notice on our website or sending you a notification.